Terms & Conditions

Definitions

“User” means the person or entity using the website.
“Owner” means the company that owns the website, One Dental Pty Ltd
“Service Provider” means the company providing the website content management system and hosting services to the Owner for the website.
“Website” means “https://www.onedental.com.au/”

Agreement to be bound by Terms

It is a condition of use of this site that Users agree to these Terms and Conditions.
By registering to use this site Users agree to be bound by these Terms and Conditions.

Identification

The User warrants that they are either the person, or in the case of a corporation, an authorised representative of the corporation, that is named as the User in the registration form. It is a breach of this User agreement and also a misrepresentation with both potential civil and criminal consequences for a person to register as a User that they are not authorised to represent for this purpose.

The Owner reserves the right at any stage to contact a User to confirm both the validity of the account and also the currency and security of the passwords used.

Unavailability

From time to time information that would normally be available through the site (including supplier’s catalogs) may not be able to be accessed online because of technical or other problems. The Owner, and the Service Provider expressly excludes liability to any User of this site in respect of the unavailability of content regardless of whether or not this unavailability is caused by the negligence of the Owner or the Service Provider.

Privacy and Storage of your personal information

It is necessary for the Owner to capture information about you in order to provide the services offered through this website. The use of the information and your rights in respect of it is set out in the Privacy Statement on this Website.

Pricing

Whilst all effort is made to keep pricing on this website up to date it is possible at times it may be out of date. As such prices on this website should only be considered as an “invitation to treat” rather than as an offer to provide these products at these prices. Your order and payment of goods will be deemed to be an offer and acceptance only happens when we accept the order. The website automatically sends you an order confirmation email. This email merely acknowledges that we have received your order but does not commit us to supply at the prices contained in the offer. Acceptance of your offer will be communicated manually.  For International purchases, all taxes, duties and fees are the responsibility of the buyer.

Indemnity

The User agrees to indemnify the Owner and the Service Provider against any claim for loss or damage of any kind by any third party arising out of, or in relation to, the use of the Website by the User.

Copyright

Material on this site is all the copyright of the Owner or the Service Provider and the copying or use of this information is not permitted unless prior written permission is received from the site owner.

Credit Card

Credit Card transactions are processed in Australian Dollars using:

  • payment pages which comply with industry standard and support up to TLS 1.2
  • SSL connection with strong key exchange (up to ECDHE_RSA with P-256), and strong cipher (up to AES_128_GCM)
  • TLS 1.2 connection to the payment gateway

Returns Policy

If you have changed your mind or have ordered the wrong products we will offer an exchange or refund provided:

  • that the exchange or refund is made within 7 days of purchase;
  • you are able to provide sufficient proof of purchase; and
  • the products are in perfect condition
  • no student kits can be refunded
  • no customized/special orders to be returned
  • there will be a 25% re stocking fee
  • all returns must be sent back by your own postage/courier
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Google Rating
5

Excellent website to purchase all your dental goods. High quality and exam-compliant. I have bought several items from them for my exam prep, and the experience is seamlessly easy. The customer care support is helpful and efficient. Be it on call or the website chat. Highly recommend!

- Nivea Naiker
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Google Rating
5

I’d give more stars if I could! Michael has been incredibly supportive throughout the entire process of getting my mobile dental unit back on track. From the moment it suddenly stopped working, he went above and beyond to ensure everything was sorted… His expertise and dedication really showed how having the right person can make those device rebellions much more bearable.

- Josephine Lim
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Google Rating
5

The OneDental team provide innovative, quality dental education products in a timely and professional manner. The staff are friendly and go above and beyond to support educators and students. No other company compares – outstanding.

- Kelly Burden
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Google Rating
5

I have been a customer of One Dental since March 2023, with my purchase of a number of items, including a dental unit. Recently, I experienced technical issues with my dental unit. Michael assisted me with this issue and reassuringly resolved my concern. One Dental is a company that thoroughly backs its products with great after-sales care and support…and genuinely supports ADC candidates to a high standard.

- Adrian M. Castillo P.
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Google Rating
5

I am extremely grateful today to one dental. I have been struggling with my manikin for 2 years and didn’t get in touch with them. They helped me and sorted out my problem in just a few minutes. The staff is extremely supportive and lovely. Thanks, Michael, for your huge help.

- Ruchi Pawar
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Google Rating
5

I had the pleasure to do some work with Jo & the One Dental team & it was a very pleasant experience. They have a very friendly and responsive team, and great customer service too. I strongly recommend them for those who are looking to use their products & services.

- Louie Ramos

Contact us

Use the form below to enquire about our upcoming events, and a member of our friendly team will be in touch.