Supporting dental professionals with a knowledgeable, dedicated customer service team

At One Dental, we pride ourselves on being more than just a dental supply company. Whether you're a dental professional, student or educator, we're your invaluable industry partner and resource centre, supporting your dental journey with exceptional customer service.

Our customer service team is at the heart of our commitment to excellence. They are more than ordinary salespeople. They are experts with deep insights into dentistry and invaluable partners on your dental journey. Whether you reach out for product enquiries, placing orders or seeking advice, you can trust that you're tapping into a wealth of knowledge and unwavering support.

The One Dental difference

Unlike traditional sales representatives who may lack in-depth product knowledge and experience or focus solely on making a sale, our team are passionate about ensuring you have the right products for your specific needs.

We take the time to understand your requirements and acknowledge that they vary depending on whether you're a dental practitioner, dental student or educator. This personalised approach ensures that we provide the right support, fostering stronger partnerships and enhancing your experience.

Founder Joanne Stanbury says, "We don’t subscribe to the usual sales techniques of larger conglomerates, and we won’t compromise on quality service."

Meet Joanne Stanbury: Founder and CEO

Joanne Stanbury leads One Dental, with over two decades of involvement in the dental field. Her journey from dental therapist to entrepreneur has profoundly influenced our mission and ethos.

One Dental came about because Joanne recognised an unmet need in the market. Drawing on her extensive knowledge and experience, she assembled an amazing team and embarked on a journey to revolutionise the industry.

With a background in sales, marketing and clinical dentistry, Joanne has a unique perspective that enables her to drive initiatives and innovation that bridge the gap between industry expertise and customer service. Her hands-on approach and dedication to nurturing a cohesive, empowered team have consistently resulted in the outstanding service we provide to our clients.

A passionate and proactive team

Passion is the driving force behind excellence. Our customer service is first-class because our team has a genuine love for the dental industry, innovation and a desire to make a positive impact on our clients. This intrinsic passion fuels our creativity and commitment to delivering the best solutions.

For us, it's not merely about making sales and completing tasks. It's about making a meaningful difference. Whether we're enhancing your business operations or aiding in the development of your manual dexterity skills as a dental student, our goal remains the same: to make a positive impact.

Whether our team is assembling custom course kits, answering online or phone enquiries or providing product recommendations, each member is committed to ensuring that every customer experience is seamless and satisfactory.

Getting the right advice

From professionals to students and educators, if you’re looking to purchase dental supplies, you want to be able to make informed decisions and invest in the right options. That’s why it’s so important to speak with a knowledgeable sales team for expert advice and support.

The dental industry is a dynamic landscape, where advancements and specialised needs are in a constant state of evolution. Without tailored support and attentive customer service, it can be easy to become overwhelmed.

At One Dental, we assist our clients in navigating the intricacies of the latest technology and in selecting the most suitable products for their specific needs. Whether we have the exact item in stock or need to source it, our commitment is unwavering. Additionally, if a particular solution is elusive, we can collaborate with you to innovate something entirely new.

Talk to the dental supply experts

Are you a dental professional, student or educator? We provide customised training materials, simulation products and student course kits at affordable prices and supply the best brands of dental equipment for dental professionals.

Contact our friendly team today to discover how we can support your dental journey. From premium products to personalised service, we're here to help you succeed.